Support & assistance

Let's talk about your subscriptions

Cancellation, billing, account access: write to us and someone from the CiaoSub team will respond, in French, with a concrete solution.

Response time

We typically respond within 30 minutes during business hours.

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We read every message, 7 days a week.

A team at your service

CiaoSub supports users in several European countries — email support in French and English.

Immediate Answers

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Trial, billing, cancellation: answers to the most common requests, already written.

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The steps, legal timeframes and evidence to keep for hassle-free cancellation.